---
title: Voice and Lead Capture
description: >-
  Configure Public AI Chat voice settings, meeting-link handoff, lead-capture
  behavior, and recipient notifications.
ogTitle: Voice and Lead Capture Guide
ogDescription: Use Public AI Chat voice and lead-capture settings in Clear Ideas.
ogImage: /assets/images/og/guide-voice-and-lead-capture.webp
navigation:
  icon: fasl fa-microphone-lines
---

# Voice and Lead Capture

Use this part of Public AI Chat when your public assistant should do more than answer questions. It can support voice interaction, meeting-link handoff, and lead-notification workflows where those features are enabled in your environment.

## Voice Settings

Public AI Chat can include:

- a voice-chat toggle
- a text-to-speech voice selection for AI responses

Voice features should be enabled only when the embedding experience and access configuration are set up for voice use.

## Lead Capture and Handoff

Public AI Chat can also support:

- a meeting-link setting for scheduling or escalation
- lead-capture flows
- notification recipients for captured leads

Notification recipients are selected from Site administrators or the Site owner.

## When to Use These Features

These settings are useful when Public Chat is part of:

- a support triage flow
- a sales or qualification path
- a booking or contact handoff
- a higher-touch documentation experience

## Related Documentation

- [Public AI Chat](/public-chat/public-ai-chat)
- [Embedding Public AI Chat](/public-chat/embedding-public-ai-chat)